Whitelisting tells your email client/ISP (Gmail, Yahoo, Outlook, etc.) that mail from [email protected] is not spam. To do this, you need to add us to your whitelist.

Whitelisting a specific email address varies slightly depending on which email provider you use. Instructions for the most popular email providers are below. We recommend you whitelist our most commonly used addresses: [email protected].

All Email Clients

First, take a moment to mark any emails that have accidentally ended up in your spam folder as Not Spam or Not Junk. This helps your email program add the sender to the whitelist.

Microsoft Outlook

1. On the Home tab (in the Delete group), click Junk

2. Click Junk E-Mail Options

3. On the Safe Senders tab, click Add

4. Add [email protected] under Add address or domain – if a full email address is required, please add [email protected].

5. Click OK, then Apply, then OK again.

Gmail

1. Open an email from [email protected]

2. Click on the vertical ellipses next to the Reply button

3. Select Add to Contacts List

Yahoo! Mail

Part I

1. If you find email from [email protected] in your Yahoo! bulk folder, open the email and click Not Spam

2. If you find mail from [email protected] in your Blocked Addresses list, select the email and click Remove Block

Part II

1. Open Yahoo! Mail and click on Mail Options in the upper right-or left-hand corner

2. Select Filters in the bottom left corner

3. On the Filters page, click Add

4. Select the From header rule, then add contains and [email protected] to match all mail from [email protected]

5. Click the Choose Folder pull down menu and select Inbox

6. Pick the Add Filter button